I am sure almost everyone has heard of Groupon. They offer one day deals offering a discount on local restaurants, pubs, salons and so on. They recently had a nationwide deal for Gap – with $50 Gap giftcard for $25. I love Gap and tend to shop there often, so I jumped on the deal right away.
Last week, I went to Gap and bought a jean and 2 tees and used my Groupon for that purchase. I noticed that they had split the $50 across all three items, the way they would do with coupons, but I didn’t think too much about it. When I went home and modeled them to Mike, I realized that the jeans fit too loose and did not look flattering. So I marched in to Gap and tried to return the jean, they told me that they would refund only the part I had paid with my credit card and not the Groupon amount. I hadn’t worn the other tees, and I asked if they could reactivate the groupon if I returned all three. To my horror, they said they couldn’t do that and that they would treat it as a Coupon.
I know that I should have probably researched this before buying the jean, but this is just bad business practice. The jean I bought is called the boyfriend jean and many reviewers on gap.com said that it runs loose. I don’t know why I thought it fine in the dressing room. Now I am stuck with $90 jean that fits horribly or be out of $25. This is a big lesson to me and I am going to go through the fine print very carefully before buying any Groupon deal! I don’t know if the fault lies with Gap or Groupon, but shame on whichever company is trying to cheat me off my money!